This Privacy Policy outlines how RocketPlay Casino (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you interact with our website and services. We are committed to ensuring the confidentiality and security of your personal information.
1. Information We Collect
When you register, use our services, or communicate with us, we may collect the following types of data:
- Personal identification details (name, email, address, phone number)
- Payment information (card details, e-wallet data)
- Login credentials and account preferences
- IP address, browser type, operating system, and device data
- Gaming activity, transaction history, and customer support interactions
2. How We Use Your Data
We use collected data for the following purposes:
- To manage and operate your user account
- To process transactions and bonus activation
- To personalize your experience and improve our services
- To comply with legal and regulatory requirements
- To prevent fraud and ensure platform security
3. Data Sharing and Disclosure
We do not sell your personal information. Your data may be shared only in the following cases:
- With payment providers for secure transaction processing
- With regulatory authorities upon lawful request
- With third-party services that assist in analytics, marketing, or technical operations
4. Cookies and Tracking Technologies
Our site uses cookies to enhance user experience, analyze traffic, and remember your preferences. You can manage your cookie settings through your browser options.
5. Data Retention
We retain your data as long as your account is active or as required to meet legal obligations. Upon account closure, we securely delete or anonymize personal data when no longer necessary.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of data
- Withdraw consent for data processing
- File a complaint with a data protection authority
7. Data Security
We implement industry-standard encryption, secure server protocols, and internal access controls to protect your data from unauthorized access, misuse, or loss.
8. Changes to This Policy
RocketPlay reserves the right to update this Privacy Policy at any time. Users will be notified of any significant changes via email or site notification.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: [email protected]
Last updated: July 2025